I have worked with Julia Lafferty over the years on behalf of two trade associations, most recently on the 2021 Vinyl Institute audit. During the most recent engagement, she and manager Gemma Coronado came across as thoughtful, thorough and professional. They were a pleasure to work with, which is saying something since transitioning to a new auditor can sometimes be a bumpy process. Instead, everything went smoothly. The commitments and approach made in their proposal were followed as well. The Vinyl Institute and I look forward to working with the CBM team in the future. – Rick Klein, Principal, R. Klein & Associates
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